Founded in 2010 in the UK by co-founder Tequila Star, Killstar emerged from Glasgow’s dark alternative scene, rooted in occult symbolism, bold prints, and statement silhouettes. Tequila, frustrated by a lack of truly witchy fashion options, launched the brand with a mission to amplify gothic style—think crop tops with pentagrams, Ouija tunics, coffin backpacks, and spiky accessories. Killstar quickly became synonymous with theatrical edge and unapologetic creativity in alt-fashion .

Design & Style DNA

Killstar leans into dark elegance with a cheeky gothic twist—slogans like “So Goth I'm Dead” and fun, occult motifs. Comfortable yet edgy cuts—like hooded dresses or Fringe pieces—add drama without overly restrictive corsetry, inviting both long-time goth fans and newcomers to embrace a bold aesthetic . The brand’s expansion into lifestyle included candles, spirit boards, and jewelry, reinforcing its immersive, witch-inspired identity.

Customer Praise & Criticisms

What Fans Love

Recent Trustpilot reviews and community posts note positive experiences:

Customers describe soft, luxurious fabrics, quick deliveries, and attractive packaging for sales items and accessories.

Several reviewers mention enjoying the brand’s consistency and style value when shopping sales .

In praise:

“Great quality clothing and shoes … super soft and luxurious … would definitely order …”

“Clothes, jewellery and home items are all good quality… sales they have are awesome!”

Common Complaints

But not everything earns applause:

Online communities express dissatisfaction: customers feel quality has declined over recent years, with inconsistent sizing, fast-fashion-level materials, and poor customer service.

“They went from sturdy, comfy things to TERRIBLE quality clothing (talking SHEIN levels)… pricing too high for what they deliver.”

“Major damage to print after one wash—even following instructions. Killstar refused refund.”
“Quality is poor. Linings fall apart. Return policy awful.”

Sizing inconsistency: users report size ranges shrinking—XXL is often tight rather than loose—and variations across styles can feel like 2–3 sizes difference.“It’s like the XS fits like an L/M.”

Fast-fashion critique: experts and critics classify Killstar as a fast-fashion business: low-cost polyester and polyurethane synths, opaque supply chains, and questionable ethical practices ([turn0search6]).

How to Save on Killstar with ScratchCoup

You can score better value using ScratchCoup discount coupon codes during checkout. Here are some potential codes to watch for:

SCRATCHKSK20 – Take 20% off your order (applies to sale and full-priced items).

SCRATCHFIRST10 – Get 10% off your first order as a new customer.

SCRATCHSTUDENT10 – Student discount of 10% on full-price items.

Simply enter your ScratchCoup code in the promo box at checkout or in the app to see immediate discounts.

Additionally, you can stack community savers and Killstar offers:

Brand offers up to 20% off sitewide via codes like ROCK20, WELCOME, TIKTOK20—valid in July 2025—often accessible via newsletters or banners .

Joining their VIP loyalty program gives birthday perks, free £5 referrals, and tiered discount codes starting at 5% off when you hit 500 points.

First-order app users can get 10% off—just sign up via the Killstar mobile app .

Style Tips & Smart Shopping Hacks

Wait for Sales: Many users recommend purchasing during Killstar “Further Reductions” or seasonal sales, where up to 70% off can be found—especially on festival apparel, decor, and graphic pieces.

Buy Pre-Owned: Explore Killstar’s “Resurrect” resale program for gently used items at discounted prices—often in better condition than new, full-price pieces.

Check sizing carefully: Given inconsistent fits, review size charts per item, read reviews, or size up/down as needed.

Use promo codes wisely: Only one promo code can be entered per order, so pick the ScratchCoup code if higher than your VIP or app discount.

Be cautious with prints and care: Some prints fade quickly, so wash cold and turn garment inside-out; treat fragile designs with extra care.

(FAQs)

Q1: How do I apply a ScratchCoup code at Killstar?
A1: At checkout—either on killstar.com or via the app—enter your code (e.g. SCRATCHKSK20) in the “Promo Code” field and click “Apply” before paying.

Q2: Can I stack ScratchCoup with Killstar’s VIP or first-app discounts?
A2: No—most site promo systems allow only one code per order. Choose whichever yields the higher discount.

Q3: Is Killstar ethically sourced?
A3: No—Killstar is widely considered a fast-fashion brand using synthetic fabrics and overseas manufacturing, with limited transparency in labor sourcing .

Q4: How is their sizing?
A4: Inconsistent—items vary wildly across collections, with many noting that sizes run smaller than labeled and XXL no longer fits plus-size properly.

Q5: Are returns easy?
A5: Mixed reviews—while Killstar offers 60-day free returns, many customers cite poor support, delays, or gift card refunds instead of payment refunds .

Q6: Do Killstar accessories, like handbags, last?
A6: Often poorly—bags and accessories may hold up for occasional use, but daily wear can lead to zippers or seams breaking within a year .