Goibibo


How To Book Tickets On Goibibo?

Online flight/ railways/ bus ticket bookings have never been more straightforward thanks to Goibibo. Follow the steps to book your journey online successfully -

  1. Enter your boarding point and destination in the booking form along with the number of passengers you are booking for.
  2. Also, provide the date for your journey. Specify whether you are booking a one-way trip or a return journey. (For flight tickets, make sure you also specify which airline class you are looking for.)
  3. Users will be presented with a list of potential flights, bus or trains based on the query they entered. Choose the most feasible option. Users can sort the list based on the fastest and cheapest options displayed.
  4. Enter suitable promo code. Do check whether the offer is valid on the journey you have opted.
  5. Enter passenger details and either log in or proceed as a guest with an email address and phone number.
  6. Complete your booking by making the payment on Goibibo’s Verisign certified gateway pages.

What are the different payment methods on Goibibo?

Users can make payments on their website or app through the use of any of the following means:

  • All credit and debit cards (AXIS, ICICI, SBI, Standard Chartered, HDFC, HSBC, Citi Bank & more)
  • Visa cards
  • Mastercard
  • Diners Club Maestro Card EMI (CITI Bank)
  • American Express Card Net Banking (Domestic / International)

Additionally, they also accept UPI payments via wallets such as:

  • Paytm
  • Freecharge
  • PhonePe
  • Paypal
  • Google Pay

They are also one of the few online travel agencies to offer the EMI payment option to its customers. Currently, the choice is limited to Axis Bank customers for journeys with a minimum booking amount up to Rs 5000.

What Is goCash+?

goCash+ is Goibibo’s online signature currency, which can be used when booking journeys through their iOs and Android app. It is a form of cashback which people can earn via means such as:

  • Referrals: Refer the app to your friends and earn goCash+ when they install and transact via the app.
  • Bookings: When a customer books their bus/ flight/ railways journey or makes a hotel reservation with Goibibo. goCash+ is credited to their online wallet.

What Are The Benefits Of The goCash+ Rewards Program?

goCash+ earned for a period of 12 months is calculated for a user. They are categorized under a Rewards level of Gold, Silver, Platinum, and Titanium based on the goCash+ earned. Members can enjoy privileges such as free hotel upgrades, free airline seats & meals, access to airport lounges and more.

Shipping Policy

Your reservation details drop right into your email inbox. You can also view the same by logging to your account. These details will be preserved and you will be getting exciting offers and fare alerts if you register with Goibibo. It's a great way to stay updated with t discounts and offers.

Return Policy

In case you wish to cancel your tickets or bookings, you can do it online. However, if your flight leaves in the next 4 hours, you will have to contact them by phone to get your tickets cancelled. Refund completely depends on the airline policies thus may vary. For details about the cancellation policy, refer to the e-ticket that you receive after booking.

For hotel reservations, you can cancel anytime till check-in period. You will be entitled to a full refund as well. Charges will be applicable if you request a cancellation after the check-in time.

Money Refund Policy

This amazing travel company offers full money once you contact the team via email or phone call for refunds. As soon as they receive your request, they initiate the process and may take time to credit in your bank account. Sometimes it takes a couple of days to a week, so you need to contact them again after making a refund request. However, the convenience fee you paid at the time of booking is non-refundable.

FAQ's

What is a Goibibo coupon?

Get discounted rates, cashback, and free stays by using the Goibibo coupon code from GrabOn while booking travel tickets and hotels.

How can I use the coupon code in Goibibo?

It’s simple. Copy the code, make your booking and when you are about to pay, apply the coupon code. The discount will be applied post which you can proceed to pay and save your money.

How to use Goibibo goCash?

Check out the guidelines below to start using it without any trouble:

  • Goibibo goCash can be used for bookings made using the desktop, and mobile app only.
  • It holds the right to cancel goCash granted to the user at any point in time without any prior notice.
  • You should also keep in mind that goCash is not applicable to pay at hotel and holidays bookings.

Is it possible to transfer Goibibo cash to a bank account?

You cannot transfer Goibibo cash to your personal bank account or wallet. However, you can redeem it while booking flights, hotels, cabs, etc., for the next ride.

Can I get a refund from Goibibo?

Yes, the money refund will be credited to your bank account once you make a cancellation request by approaching the customer support team via chat or email.

How to use referral code in Goibibo?

Share your referral code with friends and family members. Now allow them to download the app (available on Android and iPhone devices) and copy the referral code while login. If one of your connections makes transactions above Rs 500/-, you will be awarded Rs 20/- for 5 new user logins per month.

Does my goCash+ balance expire?

Nope! The goCash+ in your wallet remains unchanged, and you can use the balance for booking hotels, flights, and more.