Launched in 2012 in Minneapolis, Bite Squad has grown into a significant food delivery player — operating in 300+ U.S. cities across more than a dozen states and partnering with over 10,000 restaurants nationwide . Unlike gig-based delivery platforms, Bite Squad employs its drivers as W-2 employees in branded vehicles and uniforms, which, the company claims, enhances reliability, consistency, and customer experience.

🚗 Delivery Service Highlights

Employee drivers: Unlike competitors that treat couriers as independent contractors, Bite Squad classifies drivers as employees eligible for hourly wages, benefits (in some markets), and tax withholdings .

Guaranteed hourly pay: Drivers can expect around $15/hr average, with peaks up to $18–20/hr during busy periods such as evenings or weekends .

Uniform and gear: Drivers wear company-branded uniforms and carry Bite Squad-provided hot bags; their vehicles are often marked—enhancing brand presentation on the road .

Daily pay option: In many markets, drivers can access their earnings daily via apps like DailyPay—adding flexibility.

🏪 Bite Squad for Customers: Ordering Experience

App and website ordering: Choose from restaurants offering local food options—delivery fees vary by distance, order value, and membership status.

Unlimited membership: For about $9.99/month, Bite Squad Unlimited offers free delivery within a 7-mile radius for participating restaurants .

Pickup option: Customers may also choose to order via the app and pick up food directly—omitting delivery fees .

🔖 Save with Scratchcoup Coupon Code!

Looking to trim your food expenses? Use the Scratchcoup discount code during checkout on Bite Squad to unlock extra savings—perfect for stacking on existing deals like new user promotions or Unlimited membership offers.

⚠️ What Drivers and Customers Are Saying

Driver Perspective:

Pros:

Flexible scheduling.

Steady earnings and hourly pay.

In some reviews: friendly management and good support .

Cons:

Training often described as inadequate or rushed.

Drivers report being kept on shift beyond agreed hours.

Dispatch and scheduling favoritism in some zones .

Customer Feedback:

Negative reviews on platforms like Sitejabber and Trustpilot frequently involve:

Canceled or missing orders without refunds, delays over an hour.

Cold food, missing items, or unresponsive support.

Unreliable app behavior and poor communication.

❓ Frequently Asked Questions (FAQs)

Q1: Is Bite Squad available in my city?
They operate in over 300 cities across 12+ states, expanding regularly through acquisitions and organic growth. Visit their site to confirm availability near you .

Q2: Are Bite Squad drivers employees or contractors?
They are W-2 employees, not independent contractors—receiving hourly wages and, in some markets, benefits. This model may offer more stability than gig-based alternatives .

Q3: What do customers say about Bite Squad service?
Reviews are mixed. Some praise local fleet consistency and courteous drivers, while complaints include delayed deliveries, missing food items, or refund issues. Designed to offer efficiency but inconsistent execution reported.

Q4: Can I get free delivery?
Yes—if subscribed to Bite Squad Unlimited (~$9.99/month) and ordering within a 7-mile radius from qualifying restaurants. Special promotions or Scratchcoup code may reduce first-order or subscription costs .

Q5: How do drivers get paid?
Drivers typically receive pay biweekly via direct deposit, but may also use DailyPay to withdraw earnings daily. Delivery bonuses may apply for scheduled block performance.